Enterprise AI Product Leadership in Trust & Safety Systems

Meghana Makhija is a Senior Product Manager – Tech at Amazon with over a decade of experience leading enterprise-scale AI systems across retail, fintech, and consulting. She is known for translating advanced AI capabilities into trusted, production-ready platforms that operate reliably in regulated, high-stakes environments and deliver measurable business impact at global scale. Meghana began her career at JPMorgan Chase & Co., where she worked on trading, pricing, and regulatory systems supporting millions of daily transactions. In this highly regulated financial environment, she contributed to large-scale automation and compliance initiatives impacting more than twenty business lines, improving accuracy, reducing operational risk, and strengthening enterprise-wide data integrity. Her work earned multiple internal recognitions for innovation, technical excellence, and business impact. She later earned a Master of Science in Information Systems from the Kelley School of Business at Indiana University, where she specialized in enterprise systems, analytics, and technology strategy, and served as Director of Professional Development for Women in Technology. Following graduate school, Meghana joined Deloitte Consulting as a Technology Consultant, leading enterprise data automation, regulatory reporting modernization, and advanced analytics initiatives for Fortune-scale clients. Her work supported major financial institutions and multinational technology companies, modernizing compliance workflows and informing global R&D expansion strategies across Europe, Latin America, and Asia. At Amazon, Meghana has founded and led large-scale AI initiatives spanning trust and safety systems, multimodal defect prevention, agentic automation, and AI governance. Her work has driven hundreds of millions of dollars in operational savings, improved product quality and customer trust, and influenced multi-year AI architecture strategies within one of the world’s most complex technology organizations. A Senior IEEE Member, innovation judge, speaker, and mentor, Meghana is recognized for her leadership in AI-driven product strategy, responsible technology adoption, and scalable enterprise systems.